Terms of service
Terms of service
Cancellation policy
Cancellation policy
- Cancellations are treated in accordance with Article 160 of the Swiss Code of Obligations.
- Cancellations must generally be made in writing.
- We recommend taking out travel (cancellation) insurance with Allianz Global Assistance. Request your personal offer here.
Summer season 2024
- Room cancellations made 7 or more days prior to arrival will not incur a charge, with the exception of certain periods as listed in our cancellation conditions (for example, the Swiss National Holiday on 1st August).
- Cancellations made 6 to 4 days prior to arrival will be charged at the rate of one night’s accommodation per room.
- Cancellations made from 3 days prior to arrival will be charged - up to 3 nights per room - on a room-and-breakfast basis.
- Early departure and/or late arrival will be treated as a “no show” and will be charged in full unless the reservation is changed in writing at least 7 days in advance.
Winter season 2024 | 2025
- Room cancellations made 15 or more days prior to arrival will not incur a charge, with the exception of certain periods as listed in our cancellation conditions (for example, Christmas/New Year).
- Cancellations made 14 to 8 days prior to arrival will be charged at the rate of one night’s accommodation per room.
- Cancellations made 7 to 4 days prior to arrival will be charged at the rate of 50 per cent of the nights booked, on a room-and-breakfast basis.
- Cancellations made from 3 days prior to arrival will be charged in full for the nights booked.
- Early departure and/or late arrival will be treated as a “no show” and will be charged in full unless the reservation is changed in writing 15 days in advance or according to the listed cancellation conditions.
Payment options
Payment options
Das Hotel Walther akzeptiert folgende Zahlungsmöglichkeiten:
- Cash
- EC Direct/Maestro
- Postcard
- Twint
- Credit cards: VISA, Mastercard, AMEXCO, Eurocard, and JCB
Bank details
Graubündner Kantonalbank
CH-7002 Chur
AG Hotel Walther-Palace
Via Maistra 215
7504 Pontresina
Account No. CK 012.263.700
IBAN: CH93 0077 4110 0122 6370 0
SWIFT/BIC: GRKB CH 227 0 A
Clearing: 774
Euro-Account Graubündner Kantonalbank
CH-7002 Chur
AG Hotel Walther-Palace
Via Maistra 215
7504 Pontresina
Account No. 012.263.701
IBAN: CH66 0077 4110 0122 6370 1
SWIFT/BIC: GRKB CH 227 0 A
Clearing: 774