Cancellation conditions
for the winter and summer seasons 2020 | 2021
- Until 7 days before arrival room cancellations are free of charge. Exceptions are specially listed cancellation conditions in our written confirmations, e.g. for Christmas, New Year's eve and Swiss National Day over 1 of August (15 days)
- For cancellations 6 - 4 days before arrival we charge 1 night per room
- Cancellations made 3 days or less prior to arrival will be charged for the nights actually booked, max. 3 nights per room on a room/breakfast basis
- Early departure and/or late arrival will be treated as "no show" and will be charged, unless the reservation change is made in writing 7 days in advance
- Cancellations are treated in accordance with Art. 160 of the Swiss Code of Obligations
- Cancellations must generally be made in writing
We recommend you take out cancellation insurance with Allianz Global Assistance. Request your personal offer here.
Payment options
- Cash payment
- EC-Direct/Maestro
- Postcard
- Credit cards: VISA, Mastercard, AMEXCO, Eurocard and JCB
Bank details
Credit Suisse
CH-7500 St. Moritz
Kto.-Nr. 252571-31
IBAN: CH14 0483 5025 2571 3100 0
Clearing-Nr. 4835
SWIFT/BIC: CRESCHZZ80A
Graubündner Kantonalbank
CH-7002 Chur
Kto.-Nr. CK 012.263.700
IBAN: CH93 0077 4110 0122 6370 0
SWIFT/BIC: GRKB CH 227 0 A
Clearing-Nr. 774
Euro Graubündner Kantonalbank
CH-7002 Chur
Kto.-Nr. CK 012.263.701
IBAN: CH66 0077 4110 0122 6370 1
SWIFT/BIC: GRKB CH 227 0 A
Clearing-Nr. 774