T&Cs – good to know

• Cancellations are treated in accordance with Art. 160 of the Swiss Code of Obligations
• Cancellations must generally be made in writing
• Room reservations may be cancelled free of charge up to 15 days before arrival. This does not apply to special cancellation conditions in our written confirmations, e.g. over Christmas/New Year
• For cancellations between 14 and 7 days before arrival, we invoice 1 night per room
• For cancellations up to 6 days before arrival, we invoice the actual booked nights to a maximum of 3 nights per room on a bed & breakfast basis
• Early departure and/or late arrival will be treated as ‘no shows’ and invoiced, unless reservation changes are received in writing 15 days in advance

We recommend taking out cancellation insurance through ELVIA. This is only valid if concluded no more than 8 days after confirmation of reservation.

Payment options

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