Terms of service
Terms of service
Cancellation policy
Cancellation policy
- Cancellations are treated in accordance with Article 160 of the Swiss Code of Obligations.
- Cancellations must generally be made in writing.
- We recommend taking out travel (cancellation) insurance with Allianz Global Assistance. Request your personal offer here.
Winter season 2023 | 2024
- Room cancellations made 15 or more days prior to arrival will not incur a charge, with the exception of certain periods as listed in our cancellation conditions (for example, Christmas/New Year).
- Cancellations made 14 to 8 days prior to arrival will be charged at the rate of one night’s accommodation per room.
- Cancellations made 7 to 4 days prior to arrival will be charged at the rate of 50 per cent of the nights booked, on a room-and-breakfast basis.
- Cancellations made from 3 days prior to arrival will be charged in full for the nights booked.
- Early departure and/or late arrival will be treated as a “no show” and will be charged in full unless the reservation is changed in writing 15 days in advance or according to the listed cancellation conditions.
Summer season 2024
- Room cancellations made 7 or more days prior to arrival will not incur a charge, with the exception of certain periods as listed in our cancellation conditions (for example, the Swiss National Holiday on 1st August).
- Cancellations made 6 to 4 days prior to arrival will be charged at the rate of one night’s accommodation per room.
- Cancellations made from 3 days prior to arrival will be charged - up to 3 nights per room - on a room-and-breakfast basis.
- Early departure and/or late arrival will be treated as a “no show” and will be charged in full unless the reservation is changed in writing at least 7 days in advance.
Payment options
Payment options
Das Hotel Walther akzeptiert folgende Zahlungsmöglichkeiten:
- Cash
- EC Direct/Maestro
- Postcard
- Twint
- Credit cards: VISA, Mastercard, AMEXCO, Eurocard, and JCB
Bank details
Graubündner Kantonalbank
CH-7002 Chur
AG Hotel Walther-Palace
Via Maistra 215
7504 Pontresina
Account No. CK 012.263.700
IBAN: CH93 0077 4110 0122 6370 0
SWIFT/BIC: GRKB CH 227 0 A
Clearing: 774
Euro-Account Graubündner Kantonalbank
CH-7002 Chur
AG Hotel Walther-Palace
Via Maistra 215
7504 Pontresina
Account No. 012.263.701
IBAN: CH66 0077 4110 0122 6370 1
SWIFT/BIC: GRKB CH 227 0 A
Clearing: 774